How to report a problem with Jurojin

How to report a problem with Jurojin

Improving Jurojin is a day to day Task

Our team is working non-stop to make Jurojin great, and even though we have strict testing protcols, sometimes bugs can slip away.

We're happy to have such an awesome community, involved with the project and willing to help get things sorted out, here we'll explain how to report a certain problem so that we can review the environment in which it occured.

Broadly speaking, there are 2 different kind of problems detailed below:

Problem with the current hand at play

Having a problem with 1 specific table could mean:

  • A Betsize Amount was not correct
  • A particular table was not inserted into the Layout
  • An overlay displayed wrong info or didn't appear at all (e.g: SPR / Pot Odds)

When this happens it has to be reported through the Report Issue Overlay on the table itself, with a small text that might help our team have some more context

E.g: "I was aggresor, pot was XX and pressed 50%, result should have been YY but instead was ZZ"

Here's a video explaining how to use the Report Issue Overlay

Any other global problem:

Here's a few examples of what a global problem would be:

  • Jurojin doesn't tile a particular table or doesn't recognize a poker site
  • Jurojin or a Poker Site crashed in one of my sessions

To report any problem, you can do so with the lower-right corner button that says "Issue Report" as the next screenshot shows

For any problem you might have, once the report has been submitted, the best way to keep in touch with us is on Discord, in there our team members will guide you towards a fix or follow-up your issue.

Report an issue on Jurojin

Together we are more

Bringing the poker community closer together

ES flag
Zeros Poker

Jugador de Nose Bleed de torneos y cash, streamer, Youtube y persona de interés del póker en todo el planeta, ha ganado múltiples importantes torneos.

DE flag

The leading poker education platform. Learn and develop the skills needed to become a successful player in poker!

UK flag

MTT & Cash streamer&coach, ACR Stormer, 3-time GGSeries Winner, Runner up in GGMasters

AR flag

ACR Stormer y streamer, juega challenges, cash, torneos y es Argentino como los creadores de Jurojin!

4K Wallpapers

Beautifully crafted backgrounds just for you.

Free download
Click to Download Jurojin free wallpapers

Join our community

Come down and be part of this daily growing poker community!

Discord Banner
Jurojin Poker

We already support all these platforms:

888 Poker
Chico Poker Network
CG Poker
Ignition Casino Bodog
Run It Once